VICIdial & Dialer Hosting
Your VICIdial Infrastructure, Ready to Run
We handle the infrastructure behind your VICIdial operation — from server deployment and dialer configuration to SIP integration, monitoring, and ongoing technical support.
The Service
One Environment. Everything Your Dialer Needs.
A VICIdial system is more than the dialer itself. The server, operating system, SIP connection, campaigns, routing, and supporting services all need to work together.
NajmX handles that infrastructure as one setup, so you can focus on your agents, campaigns, and day-to-day operation instead of managing the technical environment behind them.
What's Included
The Core Infrastructure
The setup can cover the technical components required to deploy and operate your VICIdial environment.
Capabilities
From Installation to Ongoing Support
We can handle the technical side of the environment before launch and continue supporting it after your system is live.
VICIdial Installation
Deploy and configure VICIdial on infrastructure prepared for your calling operation.
Campaign & IVR Setup
Configure campaigns, agents, IVR, call flows, and the operational settings your team needs.
SIP Integration
Connect your SIP provider and configure the voice side of the system for inbound and outbound calling.
Server Management
Manage the underlying Linux server and the services required to keep the dialer running properly.
Monitoring & Maintenance
Monitor the environment, handle system issues, and keep the infrastructure maintained.
Technical Support
Troubleshoot VICIdial, SIP, server, routing, and call-related issues when you need assistance.
Ready to Deploy
Let's Build the Right VICIdial Environment
Tell us about your agents, calling requirements, SIP provider, and infrastructure needs. We'll review the setup and help you plan the next step.