Call Center Infrastructure
VICIdial, VoIP & Call Center Infrastructure Services
Get your VICIdial, FreePBX, 3CX, or VoIP system up and running with NajmX. We take care of server hosting, installation, configuration, updates, backups, and ongoing technical support. Linux-based servers are available as part of the setup.
NajmX Infrastructure
Call Center Environment
VICIdial / Dialer
Managed dialer hosting and infrastructure
SIP / Voice Connectivity
Routing, carrier integration, and call quality
DIDs & Routing
Business numbers and inbound call routing
PBX / Call Flows
PBX systems, IVR, extensions, and routing
Servers & Infrastructure
Linux servers, deployment, and maintenance
Monitoring & Support
Ongoing monitoring, troubleshooting, and support
Services
Call Center & Voice Services
Everything you need to deploy, run, and manage your calling infrastructure.
VICIdial & Dialer Hosting
Managed VICIdial infrastructure with installation, configuration, campaign setup, SIP integration, monitoring, and technical support.
VoIP & SIP
SIP connectivity for inbound and outbound calling, with routing, carrier integration, configuration, and call-quality support.
DID Numbers
Business telephone numbers with provisioning, inbound routing, and integration with VICIdial, PBX, and supported calling systems.
PBX & Call Center Systems
PBX and call-center systems configured around your users, call flows, IVR, extensions, routing, and business requirements.
Managed Servers
Dedicated server infrastructure for VICIdial, PBX, and other business applications, with deployment, monitoring, maintenance, and support.
Technical Support
Technical support for VICIdial, PBX systems, SIP, servers, routing, connectivity, configuration, and call-quality issues.
Why NajmX
Built Around Your Calling Infrastructure
Your dialer, agents, traffic, SIP connectivity, and business requirements determine the right setup.
We help you deploy the infrastructure, connect the voice services, and keep everything running.
VICIdial installation and configuration
SIP and DID integration
Dedicated server infrastructure
System monitoring and maintenance
Technical support
Scalable infrastructure for growing operations
What We Handle
From Server to Calls
Tell us how your operation works and what you need to run.
VICIdial
Installation, configuration, campaigns, IVR, call flows, SIP integration, and ongoing support.
VoIP & SIP
SIP connectivity, routing, carrier integration, configuration, and call-quality support.
PBX
Extensions, users, IVR, inbound and outbound routing, and business calling systems.
Servers
Linux infrastructure, deployment, security configuration, monitoring, maintenance, and troubleshooting.
Process
From Requirements to Launch
A straightforward process to get your calling infrastructure running.
Understand your requirements
Plan the appropriate infrastructure
Deploy and configure the systems
Connect SIP and DIDs
Configure campaigns, IVR, and call flows
Test everything before launch
Provide ongoing support and maintenance
Request guidance
Planning a New Call Center Setup?
Tell us about your business, agents, calling requirements, and timeline.
We'll review your requirements and discuss the appropriate setup.
FAQ
Questions,
answered.
A few things businesses usually want to know before getting started with NajmX.
01Who does NajmX work with?+
We work directly with businesses, call centers, and teams that need reliable VoIP, VICIdial, PBX, server, and technical infrastructure. We do not provide wholesale voice termination or reseller services.
02Can I use my own provider?+
Yes. You can bring your existing VoIP, SIP, DID, or server provider. We can handle the installation, configuration, and connection so everything is ready to use.
03Do you offer one-time installations?+
Yes. We can handle one-time installations, migrations, configurations, and system setups when ongoing management is not required. Support after the installation can be arranged separately.
04Can you help us plan our setup?+
Yes. We provide technical consultation to help you choose the right infrastructure, architecture, capacity, and setup based on your actual requirements.
05What does managed hosting include?+
Our managed hosting includes installation, configuration, updates, backups, and ongoing technical support. Monitoring and support can be aligned with your business hours, including 24/7 coverage for businesses that operate around the clock.