VICIdial, VoIP & Call Center Infrastructure Services

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DID Numbers

Business Numbers That Fit Your Calling Setup

Get business telephone numbers configured for your inbound calling environment, with routing and integration for VICIdial, PBX, and other supported systems.

The Service

Put Every Number Where It Needs to Go

A DID is only useful when incoming calls reach the right destination. The number, routing, IVR, PBX, and dialer need to work together as part of the same call flow.

We can handle the number setup and connect it to your existing infrastructure, whether calls need to reach VICIdial, a PBX, an IVR, or another supported destination.

What's Included

The Number Setup

We can take care of the number-side configuration needed to connect your inbound calls with your existing systems.

✓Business DID provisioning
✓Inbound number routing
✓Number configuration
✓VICIdial integration
✓PBX integration
✓IVR destination setup
✓Inbound call-flow configuration
✓Number management

Capabilities

From Provisioning to Inbound Calls

Your numbers can be configured around the way your business actually receives and handles calls.

01

DID Provisioning

Provision business telephone numbers based on the countries, locations, and calling requirements of your operation.

02

Inbound Routing

Route incoming calls to VICIdial, PBX, IVR, or other supported systems according to your call flow.

03

Number Configuration

Configure numbers and their destinations so inbound traffic reaches the right part of your infrastructure.

04

VICIdial Integration

Connect your DID numbers with VICIdial for inbound campaigns and call-center workflows.

05

PBX Integration

Connect business numbers to your PBX environment for extensions, IVR, and internal call routing.

06

Number Management

Keep your numbers organized and aligned with the systems, destinations, and requirements of your business.

Inbound Calling

Need Numbers Connected to Your System?

Tell us where you need your numbers, how calls should be routed, and which system you are using. We'll help you plan the appropriate setup.