Services
Call Center, Voice & Infrastructure Services
The infrastructure and services you need to run your calling operations — from VICIdial and SIP to DIDs, PBX systems, servers, and technical support.
VICIdial & Dialer Hosting
Managed VICIdial infrastructure for call centers, from installation and configuration to SIP integration and ongoing support.
- VICIdial installation & configuration
- Campaign & IVR setup
- SIP integration
- Server management
- Monitoring & maintenance
- Technical support
VoIP & SIP Services
Voice connectivity for VICIdial, PBX, and business calling systems with SIP routing and carrier integration.
- SIP connectivity
- Inbound & outbound calling
- Voice routing
- Carrier integration
- SIP configuration
- Call-quality support
DID Numbers
Business telephone numbers for inbound calling, connected to VICIdial, PBX, or other supported systems.
- DID provisioning
- Inbound routing
- Number configuration
- VICIdial & PBX integration
- Number management
PBX & Call Center Systems
PBX and call-center systems configured around your users, call flows, and business requirements.
- PBX installation & configuration
- Extensions & users
- IVR & call flows
- Inbound & outbound routing
- Call-center configuration
- System integration
Managed Servers
Dedicated server infrastructure for VICIdial, PBX, and other business applications, with ongoing management.
- Server deployment
- Linux configuration
- Security configuration
- System updates
- Monitoring & maintenance
- Technical troubleshooting
Technical Support
Technical support for VICIdial, PBX, SIP, servers, routing, connectivity, and call-quality issues.
- VICIdial troubleshooting
- PBX & SIP support
- Server troubleshooting
- Routing & connectivity
- Call-quality troubleshooting
Need Help Choosing a Service?
Tell us what you are running, how many agents you have, and what you need.
We'll review your requirements and discuss the appropriate setup.